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Shipping & Returns


Shipping

All items (unless noted) are in stock and orders are sent out the next business day. If we need to restock, please expect your order to arrive in 13  business days. We will notify you when your order has been shipped with a tracking number. Shipping fees are as follows:

New Zealand

$10 Courier - tracked 1 to 3 days

We are subject to the terms and conditions of NZ Post and cannot be held accountable for any unforeseen circumstances resulting in a delay of your shipment.

Australia

If we have the wig in stock it will be dispatched as per the shipping times below. Otherwise all orders are shipped ex-New Zealand and the following shipping charge will apply:

$16 - 3 to 8 days shipping

Rest of the world

USD$15 Shipping takes 6-8 days

We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. 

Returns

In light of covid-19 we have decided that the health and well being of our customers is important so we will no longer be accepting product returns. We can offer an exchange or store credit to transfer to a gift card as an alternative.

We will only accept a return and refund if the product is faulty because of a manufacturing flaw and it has not been worn. However, all products are quality inspected and carefully packaged before being sent out to customers. Note that shipping will be at the customer’s expense.